Most Frequent Questions?
Kyobi Digital often receives questions about how to design/set up an app or website, modify existing designs or register/transfer a domain name. Some of the most frequently asked questions and answers about website hosting and design are listed below. Have a question that’s not answered here? Contact Kyobi Digital today!
The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.
The time it takes to build a site or application depends on the complexity of the site. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.
Most of the time, a meeting isn’t necessary and the work is completed with only discussions over phone, video chat and email. We upload our work to private server that only clients can access. We then work with you to discuss the project and review changes. The project isn’t made available to the public until it looks and works exactly as you wish
The cost varies depending on its complexity. We are happy to discuss your requirements and provide a quote at any time
We fully support any projects we design and are always available should you encounter any problems or require new enhancements. Kyobi Digital also offers website hosting and maintenance. Maintenance packages will be sent to you once product development has been completed
You may move your site to another Web hosting service at any time. Once your design has been completed, we can send you a copy of the site through google drive or drop box, upon request.
Please provide all text, photos and graphics in electronic form. For example, the output from a digital camera, Microsoft Word or a digital scanner. If this is not possible, we can help get your information ready for the website.
We fully support any website we design and are always available should you encounter any problems or require new enhancements. Kyobi Digital also offers website hosting and maintenance.
I run a small- or medium-sized business and want an online presence to promote my business. What's the first step?
You need a domain name, a Web server and a professionally developed website. You also need the website to be uploaded to your host and promoted to search engines. GalaxyVisions can help you with all aspects of getting a website up and running
No. We discuss your website requirements and price accordingly. Once you have placed your order with us, we will adhere to our quoted price.
This depends on how much information you want to be displayed on your website. If you have many products and services, then it will be advantageous to have a stronger hosting package. We will discuss this with you in detail. We will tailor your website design to suit your specific requirements
There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you.
If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Kyobi Digital to carry out these changes for you.
Other methods are largely dependent on how much data or information you have and how you store this information. We can provide an online content management system in which you can update individual products/pages/services or particular sections of your website such as company news.
We also can provide functionality so you can upload your entire product catalog to the website in one action using spreadsheets. Once we are done with development, we will send you our maintenance packages.
Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.
Yes, Kyobi Digital is a one-stop shop. You do not have to worry about who to call if you have problems. Kyobi Digital can take care of everything from registering your domain name and designing your site to building it and maintaining it for years to come.
Kyobi Digital’s Web hosting service has been up 99.9999% of the time for many years. We have the necessary backups in place to deal with the issue quickly should our servers have any problems in the future
You can take payments online in a number of ways. The first is mobile money; mpesa & airtel money, an inexpensive way to start taking payments quickly. With Mobile Money, your visitors can pay with their local phones using local currency. (kindly inquire what networks are supported in your country).
There is also the option of creating a full e-commerce solution. This involves many different components – a merchant account from a bank, a payment gateway service that allows you to accept payments into your merchant account from your website, a shopping cart or payment script that integrates with your payment gateway, and certain elements of the server environment like having an SSL certificate and a static IP. Full e-commerce is much more expensive and time-consuming to develop than readily available payment gateways, but it can be integrated into your site for a truly seamless payment experience. It can also save you money in the long run if you are doing a lot of sale
Modern search engines will find your site naturally, through links to your site from other sites. Google especially relies on your incoming links to determine popularity and relevance.
Yes. Kyobi Digital offers domain name registration. You can search for available names and submit registration information through our domain registration website. You don’t have to purchase website design or Web hosting services from us to use this service, though we hope you will want to use Kyobi Digital for all your website needs!
We will always send you wireframes for your approval before we start with the disign work. If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.
Kyobi Digital is an established hosting and Web development company that has been delivering projects at all levels of complexity to clients across the Kenya & Africa. Our clients range from small business to large enterprises. We have developed a sophisticated style and a deep understanding of website requirements since our founding.
Static Web pages always look the same and the content rarely changes. To make a change, you must create the page yourself or request a Web designer to do it for you. The newly created page and any images must then be uploaded to the Web servers.
Dynamic pages are the opposite. They can change every time they are loaded (without anyone having to make those changes), and they can even change their content based on what your website visitors do.
The dynamic page can be created to respond to information entered by your site’s visitor. They usually store and pull information from an underlying database.
Dynamic sites can reduce ongoing maintenance costs if you don’t want to change things yourself with a Web page editor. They usually cost more to develop, as they require more complex coding. A content management utility also needs to be developed to help you manage your site.
Many clients have a combination of dynamic and static elements in their sites. For instance, they might use dynamic pages for a product catalog where they have to change information or pictures regularly. The “Contact” and “About Us” pages are often left as static pages
If the website we have designed for you includes a content management system (CMS), then you can access your administrative areas from anywhere as long as you have an Internet connection. You can make updates instantly and as frequently as you wish. If your website is smaller and designed without a CMS, you can update the HTML pages yourself. Kyobi Digital also can update it for you.
Yes. We have secure servers (SSL) that use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. If you want your customers’ payments to be “cleared online,” we can interface to mobile money and card payments. or other third parties
You will be able to accept credit cards through a 3rd party gateway system. We will also offer you a dashboard whereby you can view your transactions and request payouts; to your bank or mobile number. (kindly note this is dependent on the country you are in,please contact us for more details)
You can have as many pages as you’d like. In fact, the more the better from a search engine’s point of view!
Yes. We are happy to look at your existing site and give you a quote for updating it
Yes. We can redesign existing sites and retain your organization’s style or give you a completely new look. Kyobi Digital also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.
The website belongs to you. We will send you a copy of the site through google drive or Dropbox upon request. If you wish to work with another Web design or hosting company, you can send this drive copy to them to use.
Yes. We always design websites to be search-engine friendly